Cancellation & Returns

Order Cancellation

Before Shipping

• Orders can be canceled before they are shipped.
• Contact our customer support team for assistance.
• Full refund processed within 7 business days to the original payment method.

After Shipping

• Cancellations are not possible once the order is shipped.
• Initiate a return after receiving the product.

Return Eligibility

Conditions

• Unworn, unwashed, and in original condition.
• All tags and packaging intact.
• Returned within 14 days from the delivery date.
• Items that do not meet these conditions, show signs of wear, or have been altered in any way will not be eligible for a return.

Non-Returnable Items

• Undergarments, swimwear, and similar intimate items.
• Personalized or custom-made apparel.
• Items marked as "Final Sale" or "Non-Returnable".
• Apparel that has been worn, washed, or damaged after delivery.

Delivery Policy

• Orders delivered within 7 to 15 working days from order confirmation.
• Tracking number provided upon shipment.
• Delivery times may vary based on location, product availability, or unforeseen delays.

Return Process

Refunds

Refund Process

• Refund processed within 7 business days to the original payment method upon approval.
• Partial refunds may be issued for items with wear or missing tags.

Notification

You will be notified of the refund status once the returned item is received and inspected.

Exchange Policy

• Replacements only for defective or damaged items upon delivery.
• Contact us within 7 days of receiving your order for exchanges.